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Q1: Are you a manufacturer or a distributor?  

  A: We are manufacturer with more than 18 years experience. We can provide wholesale factory price directly. Also, if you have plans, you are welcome to visit us!

 Q2:How to tell the difference between human hair and synthetic hair?

    A: Human hair has natural protein, it is easy to tell by burning and smelling,humanhair will be ash, which will go away after pinching,human brazilian hair will smell,foul when burning, the human hair will show white smoke. While synthetic hair will be a sticky ball after burning and will show black smoke, morever,human hair may have few gray hair and split end, it is normal and not a quality problem.

  Q3: Will the hair shedding or tangle?

      A: The hair is double weft weaving with no shedding, your Hair Extensions can tangle
due to being dryness,oil & dirt build-up, salt-water chlorine and not combin(wide
tooth comb) out Ur hair daily.Make sure to wash & condition your hair at least
once a week,twice a week is better.use hydrating drops or consult Ur stylist for
more help.

        Q4: How long does it take to ship and process the orders?

            A: Normally, we will ship within 24hours after receiving payment. We will delivery it
out via DHL express, which will take 2 or 3 days to USA, 3 or 4 days in UK or othercountry.

          Q5:sample order

             A:  We accept sample orders for basic stock, and orders over $1000 are free

          Q6: What is the best price you can offer?

             A: Please contact us for the latest competitive price list.

            Q7: I found a supplier with a cheaper price.

               A: Please don't compare products just by data or description. Even if the product grades are the same, there are great differences in terms of material, quality, proportion and length.

             Q8: Can I print my logo on the ribbon and the box?

               A: Yes,and yo can choose the color of ribbon you like.

             Q9: What about the return policy?

                1. Returns/refunds are accepted within 7 days after receiving the goods; please contact us first, and according toreturn address.

                 2. In order to avoid loss of delivery, the return should be arranged by air registered mail, and the return freight should be paid bybuyer.

                 3. Please leave the entry as it is. We only accept undamaged item