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Payment Policy
We accept PayPal and VISA, Mastercard, American Express, Maestro, Discover, Diners Club.
1.PayPal
The most popular online payment method. We are fully validated by PayPal so you can shop with confidence at any time.
2.Pay With Credit/Debit Card
The available credit card options are listed above.
Please note that gonaturalhair does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information. Please wait until you see "Thank you" page, otherwise your order will possibly become the abandoned checkout. Thank you for your time!
When I pay via PayPal, do I have to have a PayPal account? Can I use credit cards?
PayPal account is not necessary.You can choose the "Pay with Credit Card".
Which payment methods can I use?
We accept the payment methods as Paypal and Credit Card. It is not necessary to have a PayPal account to order, you can pay with Credit/Debit Card directly. If you have any payment problems, please contact with us: orders@gonaturalhair.com
Why is my card declined?
Sometimes when your card is expired, insufficient balance, or poor credit (maybe have a record of Chargeback or others) will lead to card declined when paying. So we suggest customers don`t take a dispute with no reason, your personal credit record will be affected, and your next shopping will be declined. When your are declined, you can call your bank for the problem. Or you can try your another card. If still any problems, please send email to us : orders@gonaturalhair.com
If I pay on your website, is my information safe?
We are sure the legit website, which has been certified by the card organization. So please don`t worry about that. Your payment information is kept by your bank or card organization, not saved by us. We only use your shipping info for delivery. Your information is safe and we will keep your information confidential. If you have any problems about this, just feel free to contact us.
Can you send me an invoice?
Yes, we can send you the invoice if you need, just feel free to contact us via email
How do I use my coupon code?
The purchasing process on our website is: Add to Cart > Checkout > Confirm > Payment. When you Checkout or Confirm, you can apply the coupon code.