1. Is your synthetic hair heat resistant? How high temperature can it take?
Yes our material is heat resistant synthetic fiber which can take about 130-160 Celsius degree (250~330 Fahrenheit degree).
2. Do you offer wholesale/drop shipping? Can I put my own logo on it?
Sure. We offer factory price as well as professional solutions for all dealers, retailers and all those who want to start their own hair business.
Drop shipping service is available so that you don’t have to worry about inventory pressure.
Neutral packages are available and personalized packages or labels with your own logo can be customized according to your
requirements.
3. Can I customize different hair styles or colors?
Yes. Please contact us to for information about MOQ, lead time, etc.
4. Do you offer OEM/ODM?
Yes.
5. Can I ordersamples first to start with? How does it work?
Yes. Please contact our sales rep. for further queries.
6. How long does it take for goods to ship?
In-stock goods will be shipped out within 24 working hours after full payment confirmed. For bulk orders, usually within one week.
7. What payment methods do you accept?
We strongly suggest payment done through trade assurance here on alibaba which accepts BOLETO, mastercard, visa, e-Checking (online bank payment), PAYLATER, T/T, etc. Besides, we also accept payment by PayPal, online transfer,etc.
8. Do I need to pay customs tax?
The prices as quoted are only for the goods itself, not including any taxes, VAT, or any other charges.
In some countries, you may need to pay taxes or duties for imported goods under certain categories. The customs policies and regulations vary in different countries or regions. Unfortunately, we are not 100% sure of all the rules, regulations, customs, traditions, practices, loopholes, schemes, paperwork, codes, laws or rulings of every single country.
9. What’s your return policy?
Goods that have not been washed,used,damaged or altered in any way can be returned in its original packaging for exchange or refund within 7 calendar days of receipt.